FAQ

Here you can find the answers to the most common questions we get asked.

Every move is different and so are the needs of each customer, therefore there isn’t a fixed price due to the large amount of variables. The good news is we quote for free with no obligation, and our quotes are an all-inclusive fixed price, so you will know exactly what the cost will be with no suprises on the day.

Yes we are, and our all-risk insurance comes as standard with all our work. Unlike most companies who will offer you £40 per item or nothing at all, our insurance covers your items at their current value to a total of £25,000. This insurance is active the moment we pick an item up, to the moment we put it down at the new property. This insurance also covers your home itself against damage. Very few companies offer such a comprehensive cover, especially at no extra cost.

Our main 3 services are removals, clearance and storage. For each of these we offer a tailored solution to meet your individual needs, from a full packing and unpacking service, to simply moving your large items.

Yes we do. We can supply boxes, bubble wrap, paper wrapping, tape and more, delivered direct to your door. We also have wardrobe boxes to save packing your hanging garments. Packing materials are free for local moves.

Yes, we are registered upper tier waste carriers. Our registration number is CBDU152109.

No, our quotes are valid 7 days a week. If your removal day changes once you have received a quote, your price will not.

A member of our team will visit you at your current property at a time and date that suits you. You can then show them exactly what requires moving and ask any questions you need to. We also offer virtual quotes via services such as Whatsapp, Skype and Facetime. You will then receive an all inclusive fixed quote within 48 hours.

Yes, we offer removals within the EU. 

If you are packing yourself it is never too early to start. It’s best to start with non essentials and seasonal items. We are more than happy to help you plan your packing process when you move with us.

Yes we do. Packing can be time consuming and stressful, so we offer full or part packing services to help keep things as simple as possible for you.

Nothing changes with regards your move, however we may request that we start a little earlier as heavy rain or snow can slow things down a touch. We carry carpet protector which is free of charge, and our vehicles are fitted with TOYO all season tyres.

Yes we do, much like our other services this is tailored to the needs of the individual. We can store as much or as little as you need, for as long as you need.

We are based in Suffolk, so our main areas of coverage are Suffolk and East Anglia. However we have moved people from much further afield. 

If you have not been able to find the answer to your question, please feel free to call us or or use our contact form.

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